Refund Policy

We kindly ask all customers to review their order details carefully before completing their purchase. This includes double-checking product selections, sizes , quantities, and the shipping address. Once an order is submitted and confirmed, it enters our system immediately and cannot be modified or cancelled. Customers are responsible for the accuracy of the information provided at checkout. Errors in names, addresses, or item choices may lead to issues with delivery, and we are not liable for mistakes made during the order process.

We strive to ensure a smooth and timely delivery experience. However, delays may occasionally occur due to postal service disruptions, customs inspections, or other events beyond our control. While we do our best to work with reliable carriers, we cannot guarantee specific delivery dates, especially during busy periods or in the event of international shipping delays. We appreciate your understanding and patience should such circumstances arise.

In the rare event that an item arrives damaged or with a manufacturing defect, we encourage you to contact us within 7 days of receiving your order. Please provide your order number, a description of the issue, and clear photographs of both the item and its packaging. We take product quality seriously and will assess the situation thoroughly to determine the appropriate course of action.